Catalog / Technical Writing & Templates Cheatsheet

Technical Writing & Templates Cheatsheet

A comprehensive cheat sheet covering technical writing principles, style guidelines, and template usage to create clear, concise, and effective technical documentation.

Core Principles

Clarity & Conciseness

Principle: Ensure your writing is easily understood by the target audience.

  • Use simple, direct language.
  • Avoid jargon and technical terms unless necessary and clearly defined.
  • Write short, focused sentences.

Techniques:

  • Eliminate unnecessary words and phrases.
  • Use active voice whenever possible.
  • Provide context for technical terms.

Example:

  • Unclear: “The system’s operational parameters were observed to be deviating from the anticipated performance envelope.”
  • Clear: “The system performed outside the expected range.”

Accuracy & Precision

Principle: Provide accurate and precise information to avoid errors and misunderstandings.

  • Verify all facts, figures, and data.
  • Use precise language and avoid ambiguity.
  • Cite sources when necessary.

Techniques:

  • Double-check calculations and measurements.
  • Use consistent terminology.
  • Provide specific details rather than general statements.

Example:

  • Imprecise: “The device is very fast.”
  • Precise: “The device processes 1000 transactions per second.”

Audience Awareness

Principle: Tailor your writing to the knowledge level and needs of your target audience.

  • Consider the audience’s technical expertise.
  • Anticipate their questions and provide relevant information.
  • Use appropriate tone and level of detail.

Techniques:

  • Define technical terms for a less technical audience.
  • Provide examples and illustrations for complex concepts.
  • Avoid condescending or overly simplistic language.

Example:

  • For experts: “Implement the FOO algorithm for optimal performance.”
  • For non-experts: “Use the FOO algorithm, a method to improve performance, by following these steps…”

Style Guidelines

Grammar & Mechanics

Subject-Verb Agreement: Ensure the verb agrees in number with its subject.

  • Incorrect: “The list of features are extensive.”
  • Correct: “The list of features is extensive.”

Pronoun Agreement: Ensure pronouns agree in number and gender with their antecedents.

  • Incorrect: “Each user should configure their settings.”
  • Correct: “Each user should configure his or her settings.” or “All users should configure their settings.”

Punctuation: Use correct punctuation to clarify meaning.

  • Use commas to separate items in a list.
  • Use semicolons to join related independent clauses.
  • Use colons to introduce lists, explanations, or examples.

Voice & Tone

Active Voice: Use active voice for clarity and directness.

  • Passive: “The report was written by the team.”
  • Active: “The team wrote the report.”

Tone: Maintain a professional, objective, and respectful tone.

  • Avoid overly informal language.
  • Avoid biased or subjective statements.
  • Use inclusive language.

Word Choice: Choose words carefully to convey the intended meaning.

  • Avoid jargon and slang.
  • Use precise and unambiguous language.
  • Consider the connotations of words.

Formatting & Layout

Headings: Use clear and descriptive headings to organize content.

  • Use a consistent heading hierarchy.
  • Keep headings concise.
  • Use headings to guide the reader.

Lists: Use bulleted or numbered lists to present information concisely.

  • Use bulleted lists for unordered items.
  • Use numbered lists for sequential steps or ranked items.
  • Keep list items parallel in structure.

Visuals: Use diagrams, charts, and screenshots to illustrate concepts.

  • Label all visuals clearly.
  • Refer to visuals in the text.
  • Ensure visuals are relevant and contribute to understanding.

Template Usage

Document Templates

Purpose: Document templates provide a pre-formatted structure for common document types.

  • Ensure consistency across documents.
  • Save time and effort in formatting.
  • Help maintain a professional appearance.

Types:

  • User Manuals: Guides for end-users on how to use a product or service.
  • API Documentation: Reference materials for developers on how to integrate with an API.
  • Technical Specifications: Detailed descriptions of a product’s design and functionality.

Best Practices:

  • Choose the appropriate template for the document type.
  • Customize the template to fit the specific needs of the project.
  • Follow the template’s guidelines for formatting and content.

Content Templates

Purpose: Content templates provide pre-written text or outlines for specific sections of a document.

  • Ensure completeness and accuracy of information.
  • Provide a starting point for writing complex sections.
  • Help maintain a consistent tone and style.

Types:

  • Introduction: Template for introducing the document’s purpose and scope.
  • Procedure: Template for describing a step-by-step process.
  • Troubleshooting: Template for addressing common issues and solutions.

Best Practices:

  • Adapt the template to the specific context of the document.
  • Fill in the placeholders with accurate and relevant information.
  • Review and revise the template content to ensure clarity and correctness.

Code Templates

Purpose: Code templates provide pre-written code snippets or outlines for common programming tasks.

  • Ensure consistency and correctness of code.
  • Save time and effort in writing repetitive code.
  • Help maintain a clean and organized codebase.

Types:

  • Function Header: Template for defining the input and output of a function.
  • Error Handling: Template for handling potential errors in code.
  • Data Validation: Template for validating user input.

Best Practices:

  • Use code templates to enforce coding standards.
  • Customize the template to fit the specific needs of the project.
  • Document the purpose and usage of each code template.

Review & Editing

Self-Review

Readability:

  • Check for sentence length and complexity.
  • Use active voice where appropriate.
  • Eliminate unnecessary jargon.

Clarity:

  • Ensure each sentence conveys a clear message.
  • Use specific and concrete language.
  • Avoid ambiguity.

Completeness:

  • Verify all information is present and accurate.
  • Include necessary details and context.
  • Address all relevant questions.

Peer Review

Purpose:

  • Identify areas for improvement from a fresh perspective.
  • Catch errors or omissions missed during self-review.
  • Ensure the document meets the needs of the target audience.

Process:

  • Provide clear instructions to reviewers.
  • Encourage constructive feedback.
  • Be open to suggestions and criticism.

Focus Areas:

  • Accuracy and completeness of information.
  • Clarity and readability of the text.
  • Suitability for the target audience.

Editing

Grammar and Spelling:

  • Correct any grammatical errors.
  • Ensure consistent spelling.
  • Use a grammar and spell checker as a starting point.

Style and Tone:

  • Maintain a consistent style throughout the document.
  • Ensure the tone is appropriate for the audience.
  • Follow established style guidelines.

Formatting:

  • Ensure consistent formatting of headings, lists, and tables.
  • Use appropriate font sizes and styles.
  • Check for proper alignment and spacing.